Changing the Game for Release of Patient Information

A range of options “for the Provider” not offered by any other ROI software/service company:

Offering Providers their best ROI solution

Provider Options:

In-House Processing
For Providers who want to streamline their existing ROI process and instantly recover all ROI fee dollars

• Eliminates 95% of fax, mail, CD, and overnight delivery
• Dramatically reduces number of FTEs used to process ROI requests
• Automatically creates ROI invoices based on current State ROI fee schedule
• Eliminates 99% of Requestor phone calls inquiring about request fulfillment status
• Exceeds 2013 “meaningful use” guidelines for electronic delivery of patient requests for medical records
• Provides detailed audit trail and reports to meet the most stringent HIPAA compliance requirements
• Involves no software installation or license/maintenance fees

Full-Service Outsourcing
For Providers with low volume ROI requests or who wish to eliminate the cost/effort of ROI processing

• Eliminates ROI processing costs
• Guarantees HIPAA compliance
• Frees up FTEs that currently process ROI requests to focus on patient service and core business needs
• Provides easy access to Web-based tracking reports to monitor activity throughout the fulfillment process

Facilities Management (FM)
For Providers who want to transition from Outsourcing to In-House Processing over a period of time

• Ensures ROI processing control via ROI on-site management at Provider’s facility
• Guarantees significant pre-transition ROI revenue sharing for the Provider
• Gives Provider immediate ownership of ROI fee revenue stream
• Provides a streamlined process with fully trained FTEs prior to “turnkey” transition to In-House
• Unburdens the Provider from any implementation resource effort

The Provider now has the flexibility to move between options without having to change companies, software, or procedures.

Helping Providers turn Release of Information fulfillment processing into a true profit center:

Small Community Hospital
North Carolina
$22,633.55/month

Large Hospital
Tennessee
$166,648.66/month

The “real value” of any product or service is best defined by those clients who have actual experience using the product!

~ Leigh Wieda, Program Administrator MedCenter Work Recovery

“In the rapidly evolving digital era, ABT Medical, Inc. stepped in and simplified our busy day and has done it in a way that was all that we hoped for and so much more than we expected. ROI+ has streamlined our process of submitting medical records to insurance companies by allowing us to merely send the carrier a one-page cover sheet. This one simple sheet allows them to go online to view, print, and store the requested medical record that is, at times, 300+ pages in size! The ROI+ system has quite literally saved hours of staff time at the fax and, as an added bonus, allows us to verify when the carrier has received and viewed the requested medical records. Priceless…”

~ Maria Gibson, Office Administrator Remon Fino, MD

“ROI+ has slashed the time and effort required to process incoming requests for Patient Information. ROI+ has eliminated labor, printing, mailing, and fax costs that burdened us before. ROI+ enables us to upload the requested Patient Information from our eClinicalWorks EMR system, in digital format, to the ROI+ Requestor web site. Here, Requestors can conveniently access Patient Information, but only after the Invoice has been paid. ROI+ is quick and easy to learn while exceeding all HIPAA compliance requirements. The free 30-day trial period made for an easy decision to determine if ROI+ would deliver real benefits to our practice. ROI+ is now indispensable in our practice management technology.”

PROVIDING AN INSTANT GLANCE AT ROI STATUS & TRENDS

SUMMARY

Because compliance and productivity determine who will survive in the healthcare industry, ABT Medical, Inc. has released a strategic addition to its ROI+ solution: the ROI+ Digital Dashboard. With the Digital Dashboard, Providers can instantly visualize and respond to current PHI request activity. The dashboard’s design makes accessing up-to-date data simple and fast. Using an intuitive graphical display that is thoughtfully laid out and easy to navigate, the dashboard summarizes and arranges up-to-date metrics and key performance indicators on a single screen. HIM managers can now track ROI fulfillment logging, PHI aggregation, fulfillment completion, Requestor notifications, and PHI viewing activity. They can see the high-level processes at a glance and then drill down into low-level data. Because this detail is typically buried deep within the standard reporting process, it has never before been so readily available to Provider executives. To determine just how efficient their ROI fulfillment staff is, Providers can also capture productivity data for each phase of the workflow process, thus obtaining a “snapshot” of staff performance. The dashboard reports visually on system performance and announces ROI+ release and maintenance notifications in real time.

Benefits of the ROI+ Digital Dashboard:

• Obtain real-time visuals of key performance measures
• Identify and correct negative trends
• Evaluate and modify new trends
• Measure efficiencies/ inefficiencies in current fulfillment process
• Make better-informed decisions based on performance intelligence
• Align strategies and organizational ROI fulfillment goals
• Save time compared to running and analyzing multiple reports
• Gain instant and total visibility of system performance
• Quickly identify data outliers and correlations
• Conduct easy